I ordered contact lens on 21 August from Lens.com, not knowing they were shipping via Fedex Smartpost.

This is 29 August and haven't received them yet because the tracking says they stayed in Atlanta for 3 days doing nothing. I could have purchased these from my doctor or other online companies with free shipping and faster service.

This is my first experience ordering my contacts online and a lesson learned. I did save money by ordering online but sometimes it is worth paying a bit more and get your order within a reasonable time.

Lens.com, or any other company you are dealing with should inform you they are shipping Fedex Smartpost before you pay.

I won't be using Lens.com again.


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1. Written by rusty, on 23-10-2008 20:43

ordered on 9/24. shipped on 10/10. it is now 10/24 and no lenses. do not order from lens.com or ever use smartpost

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